SHAREaCAMPER

Insurance Solution for You

Your cover, at a glance

All three countries have tailor made insurance policies. That means both Owners and Travellers can rest easy whilst the vehicle is on the road. Find out more about country specific details below.

Traveller

We want you to have a safe adventure but also we know incidents can happen. Therefore, at SHAREaCAMPER we want to make sure you are covered in case of accidental damages to the vehicle.

There are two packages available for you. Both options will cover you for accidental loss or damages and third party liability (limits apply).

Please have a thorough look at our traveller flyer as an essential guide to avoid common mishaps when driving with an unfamiliar, larger vehicle on foreign roads. Make sure all your questions regarding the handling of the vehicle are answered during the handover and that the handover document has been completed and signed by you and the owner of the vehicle.

In the rare case of an incident please always inform the owner of the vehicle as well as SHAREaCAMPER's customer service.

For more information please refer to the SHAREaCAMPER Fleet Insurance Cover Summary for Travellers.

Owner

When renting out your vehicle through SHAREaCAMPER you can choose to use our special fleet insurance solution or your own private insurance.

Through the Fleet Insurance Policy organised by SHAREaCAMPER with our insurance partner Star Camper Care Insurance your vehicle is covered for accidental loss or damages and third party liability (limits apply). In the rare case of an incident, our customer service team, together with the team of our insurance and roadside assistance partners, is happy to provide you with support for repairs / repair management. Of course you can also choose to use your own, trusted workshop.

In the event of an insurance claim the dedicated claim management team will support you through the claim and repair process. Please ensure that the handover report is completed and signed by you and the traveller and the claim form is completed by you.

For more information please refer to the SHAREaCAMPER Fleet Insurance Cover Summary for Owners.

Register now as owner

Overview of packages

SHAREaCAMPER’s Standard Package offers you reliable coverage so that, rather than worrying about the “what if’s”, you can focus on exploring our beautiful country in a unique campervan. This package includes the Fleet Insurance Policy organised by SHAREaCAMPER with our insurance partner Star Camper Care Insurance, covering you in the case of an accident, as well as third party liability, 24/7 roadside assistance and, of course, the support of SHAREaCAMPER’s customer service team who are always ready to respond to any queries you might have.

The Bond Saver Package offers you all the great components of the Standard Package but also includes an additional liability reduction plus some extra cover for lost or stolen keys and incorrect refuelling causing damage. In the unfortunate event of an accident, where you are deemed responsible, you will not be held liable for a higher amount than your bond of NZD $500 (exclusions apply).

Standard Package
  • Daily Rate: NZD 19
  • Security bond: NZD 3,000 - 5,000
    (depending on vehicle value tier)
Bond Saver Package
  • Daily Rate: from NZD 30
    (depending on vehicle value tier)
  • Security bond: NZD 500

The SHAREaCAMPER Fleet Insurance Policy covers the rental vehicle, booked, paid for and used through the SHAREaCAMPER platform for a singular insurable event.

Please refer to SHAREaCAMPER’s Fleet Insurance Cover Summary for Traveller and Terms and Conditions for more details.

Standard Package
Security Bond:
NZD 3,000 - 5,000
(depending on vehcile value tier)
Bond Saver Package
   Security Bond:   
NZD 500
Repair or replacement of tyres and rims
(If damaged outside an insurable event, package will cover costs, exceeding the security bond, of ONE repair or replacement.)
Windscreen replacement or damage
(If damaged outside an insurable event, package will cover costs, exceeding the security bond, of ONE repair or replacement.)
Accidental exterior damage
(scratches, dents, etc.)
Third party liability
Lost or stolen keys
(max. cover NZD 1,750)
Incorrect refuelling causing damage
(max. cover NZD 2,500, only applicable to diesel and petrol. Damage caused by AdBlue is excluded.)
Travellers are liable for any costs up to the security bond of the selected package for each individual insurable event (or non-insurable event as per the above table).

Traveller Daily Insurance Fees and Security Bond

We want you to have a safe adventure and we know incidents can happen.

At SHAREaCAMPER we want to make sure you are covered in case of accidental damage with one of our two insurance options:

Basic Insurance

Vehicle Tier ValueDaily FeeSecurity Bond
Tier 1$5/day$2,500
Tier 2$10/day$5,000
Tier 3$15/day$7,000

Premium Insurance

Vehicle Tier ValueDaily FeeSecurity Bond
Tier 1$15/day$500
Tier 2$25/day$800
Tier 3$35/day$1,000
Since: 1.12.2018

You requested a booking before december 1st 2018? See all insurance details here.

Register now as owner

in co-operation with

Traveller

When hiring a motorhome, which is covered through the SHAREaCAMPER insurance, the services mentioned below will be provided. When hiring a motorhome, which is covered through the owner’s own rental insurance, please note that the services provided by that insurance will take precedence over the SHAREaCAMPER insurance solution.

Owner

When renting out a motorhome with SHAREaCAMPER, you can either use the SHAREaCAMPER insurance solution or your own rental insurance if you have one at your disposal.

During the hire: What is included in the Rental Insurance?

  • Fully comprehensive insurance with a liability of EUR 1000 for accidents caused by the traveller.
  • Partially comprehensive insurance with a liability of EUR 1000 for damages caused by the elements: eg. storms, fire, explosion, electric shock, glass, burglary, theft, accidents with animals and animal bites (eg. marten).
  • Vehicle liability insurance covering damages up to EUR 100 million.
  • Driver protection insurance covering personal injury suffered by any authorized driver of the vehicle as a result of an accident while driving.
  • Insurance of embezzlement
  • Special motorhome safe conduct (details in FAQ)

Book on top: SaC Travel Insurance for the following insurance benefits

  • Travel cancellation costs up to a value of 5000€ with a liability of 75€ (Only included for packages bought within 14 days after the booking confirmation. For packages bought after the 14 days, trip cancellation only will be insured.)
  • Bond insurance in case the owner holds back the bond as consequence of a damage caused by the traveller during the hire. The traveller’s liability amounts 250€
  • Insurance of interiors up to a value of 8000€ for personal luggage, household goods, loose parts, radio, TV and cameras (2500€ max. per damage) and for computers, mobile navigation systems, mobile phones, radio devices, fax machines, bikes, surfboards and other sport equipments (3000€ max. per damgage)

The SaC Travel Insurance is bookable from EUR 8.40 per day. For bookings with more than 21 days, you get a 10% discount on the total price.
Only bookable via SEPA direct debit with a German IBAN.
For further questions regarding the SaC Travel Insurance, please contact our partner MMV: +49 2452 9770750.

Rent out your Motorhome: These insurance options are available for motorhome owners

1. SHAREaCAMPER insurance solution

Would you like to rent out your motorhome for a few weeks while you don’t need it and would like to cover the operating expenses? The SHAREaCAMPER insurance solution suits you perfectly!

How it works:

  1. You keep your private insurance for private use.
  2. During rental periods your vehicle is insured through our insurance solution in cooperation with RMV / KRAVAG. Your private insurance will not be liable. KRAVAG’s Terms & Conditions apply. (KA AKB)
  3. The amount of the insurance premium depends on the replacement value of the rented vehicle and which represents the maximum limit of the insurance, as well as on the number of days.

The following rules apply when using the SaC insurance solution:

  • Vehicles that were specifically bought for a commercial use cannot be insured
  • One vehicle per domicile
  • The vehicle has to be registered with a private person (no company)
  • Vehicles cannot be rented to close relatives and household members
  • Motorhomes with an original value of up to EUR 100,000 and caravans with an original value of up to EUR 30,000 can be insured
  • 100 rental nights maximum per year
  • maximum age of vehicle 30 years

2. Using your own rental insurance

You would like to rent out your motorhome the whole year and have specifically bought it for this purpose? You will need your own rental insurance for renting out a vehicle commercially.

How it works:

  1. You take out a rental insurance that entitles you to rent out your motorhome or caravan.
  2. You list your vehicle with SHAREaCAMPER.
  3. The service fee will be reduced to 7.5% of the rental fee that you define.

General information

  • You need your own rental insurance when renting out your vehicle commercially
  • You have to register as a business and register your vehicle as a rental vehicle with the relevant registration authorities
  • The insurance will cover rentals as well as your private use of the vehicle
  • Please note that own rental insurances in most cases can only be taken out for more than one vehicle per owner

Register now as owner

Get answers to some frequently asked questions

  • Is the rental vehicle covered?

    The rental vehicle is covered through SHAREaCAMPER’s fleet insurance policy from pick-up to drop-off. The vehicle is insured for accidental loss or damage to it and legal liability arising from an accident within the booking country during the rental period. Please note that age and licence restrictions may apply to the driver of the rental vehicle. When not rented out through SHAREaCAMPER a private insurance needs to be maintained.

  • What happens if something is damaged during a hire?

    In the unfortunate event that something does get damaged, travellers are liable for any costs up to the security bond of the selected package for each individual insurable event (or non-insurable event as per the above table). The repair amount exceeding the traveller’s security bond will be covered by SHAREaCAMPER’s fleet insurance policy. In the rare incidence where a damage occurs during the rental and the policy cannot provide cover, the traveller is liable for the damage costs.

  • What happens if the rental vehicle breaks down?

    While the vehicle is out on hire the roadside assistance support team will be on call 24/7 to assist with general enquiries, such as technical advice or advice on the nearest repair shop. In the unfortunate event of a break down the roadside assistance team will come to the spot to provide roadside support or to organise a tow to the nearest repair shop or campsite (additional fees apply).

  • Is it important to complete the Handover Report?

    The vehicle handover is crucial to ensure everyone has a great experience. The Handover Report protects both parties, so it is extremely important to thoroughly complete the report at the time of pick up and drop off.

    At pick up please take your time and go over the vehicle thoroughly so all vehicle specific details are understood. Note down any existing damages and ask any questions that you might have. We recommend taking pictures of the handover report as well as the vehicle.

    At the time of drop off, again, please spend some time going over the vehicle thoroughly to make sure that if damages occurred these are noted down on the report. It is essential that both parties sign off the document and that it is forward to SHAREaCAMPER.

    For rentals in New Zealand, please also ensure that Road User Charges (RUC) are being paid at vehicle drop-off in cash. The traveller’s security bond cannot be used to pay for RUC and additional charges (administration fee) may apply for the traveller.

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